Delivery Information

7.1.    You acknowledge that the Purchase Services offered by The Chemistry of Plant and Body integrate delivery (the 'Delivery Services') through the use of third party delivery companies (the 'Delivery Service Providers').

7.2.    In providing the Purchase Services, The Chemistry of Plant and Body may provide you with a variety of delivery and insurance options offered as part of the Delivery Services by the Delivery Service Providers. You acknowledge and agree that The Chemistry of Plant and Body is not the provider of these delivery and insurance options and merely facilitates your interaction with the Delivery Service Providers in respect to providing the Delivery Services.

7.3.    In the event that an item is lost or damaged in the course of the Delivery Services, The Chemistry of Plant and Body asks that you:

(a)    contact the Delivery Service Provider directly to request a refund or to claim on any insurance options available; and

(b)    contact us by sending an email to enquiries@plantandbody.com.au outlining in what way the Products were damaged in transit so we are able to determine if the Delivery Service Provider should be removed from the Purchase Services.